Key Points
- Toolstation has opened a new store in Wembley, located in Brent Trade Park.
- This store addition brings Toolstation’s total UK sites to over 580.
- The Wembley store created six new jobs focused on customer support and expert advice.
- Operating hours are 7am to 7pm Monday to Friday, 7am to 6pm Saturdays, and 9am to 4pm Sundays.
- Customers gain access to over 25,000 products from leading trade brands such as DeWalt, Milwaukee, Makita, and more.
- Toolstation offers multi-channel shopping, including online orders via toolstation.com or the Toolstation App with rapid Click & Collect service.
- The Toolstation Club provides customers with a 5% discount on all orders during the first month, with ongoing benefits for spending £75+ monthly.
- The Toolstation Trade Club offers additional perks like free next-day delivery and exclusive trade offers for customers spending £150+ monthly.
- Trade Credit Account holders receive all Club benefits plus 60 days interest-free credit with no minimum spend.
- Tony Hayashi, Regional Manager, emphasised the company’s commitment to serving both tradespeople and DIY customers in the Wembley community.
What is the significance of Toolstation’s new Wembley store opening?
Toolstation, one of the UK’s leading trade and DIY suppliers, officially opened a new branch today in brent/wembley/">Wembley’s Brent Trade Park. This launch marks the continued expansion of Toolstation’s footprint across the UK, now boasting over 580 locations nationwide.
According to the announcement, the new store aims to cater to a wide audience of local tradespeople and DIY enthusiasts by offering access to an extensive product range and expert in-person advice.
How many jobs has the new store created and what are its operating hours?
As reported by Tony Hayashi, Regional Manager, the Wembley store has generated six new positions focused on customer engagement and assistance. This dedicated team will be available seven days a week to help customers with reliable service and expert advice.
The store is open from:
- 7am to 7pm Monday to Friday
- 7am to 6pm on Saturdays
- 9am to 4pm on Sundays
Hayashi stated,
“We’re excited to open our doors in Wembley and become an essential part of the community. Our team is here to deliver exceptional service, expert advice, and top-quality products, helping everyone from professional tradespeople to DIY enthusiasts.”
What products and brands will be available at the Wembley store?
The new store provides convenient access to over 25,000 trade-quality products from leading brands. These include household names such as DeWalt, Milwaukee, Makita, Wessex, Kärcher, Leyland, Flume, and more.
The extensive product selection aims to equip customers with all the tools and materials needed to tackle projects, especially during the busy Christmas period and beyond.
How does Toolstation’s multi-channel shopping service work at Wembley?
Toolstation supports modern shopping habits via its multi-channel approach. Local customers can place orders online at toolstation.com or through the Toolstation App. The new Wembley store promises fast Click & Collect service, with customers able to collect their items within five minutes of ordering.
This seamless integration of digital convenience with physical store presence illustrates Toolstation’s commitment to providing easy and efficient access to trade supplies, whether customers prefer to shop online or in person.
What benefits does the Toolstation Club offer to local customers?
Toolstation offers a membership programme called the Toolstation Club for local tradespeople and DIYers. New Club members receive a 5% discount on all orders throughout their first month, with no restrictions on basket size or price, an attractive incentive for regular shoppers.
Following the initial month, customers who spend £75 or more monthly continue enjoying the 5% discount. Additionally, members gain eligibility for prize draws, exclusive product deals, discounts, and competitions throughout the year.
What additional perks come with the Toolstation Trade Club?
Customers can upgrade to the Toolstation Trade Club by spending £150 or more each month. Trade Club members benefit from:
- Free next-business-day delivery
- Exclusive trade-specific offers and rewards
- Continued benefits from the standard Club
Those who already hold a Trade Credit Account automatically receive access to all Club and Trade Club benefits, plus the ongoing advantage of 60 days interest-free credit with no minimum spend required, supporting flexible purchasing needs.
What are Toolstation’s goals with the new Wembley store?
Tony Hayashi highlighted the company’s mission to establish the Wembley store as “an essential part of the community.” The new store is designed to be a trusted resource for both professional tradespeople and DIY enthusiasts in the area.
Hayashi emphasised the dedication to providing “exceptional service, expert advice, and top-quality products” to support local projects, reiterating Toolstation’s aim to foster long-term customer relationships.
